Attended Live Chat: How Does it Work?
Shortly after a visitor lands on your website, a QualifiedChat dialog box appears in the lower right corner, inviting the visitor to engage in a chat. The dialog box is unobtrusive and does not diminish from the user experience of your site. The visitor can ignore the dialog box, close it, or accept and chat with our live operators – 24 hours a day, 7 days a week.
Our operators are professional and carefully follow the procedure customized for your business and approved by you. We will gather and forward the visitor’s contact information and you will receive an email or text message within moments. Plus, if it is within your office hours, we can connect you and your visitor by phone during the chat session.
