After extensive testing, QualifiedChat is proud to introduce version 2.0 of the Chat Invitation. Visitors to your website will experience a new a new, modern design; but even better than that, we have refreshed the call-to-action to provide even higher levels of engagement. Contact your client representative to get the new version enabled on your website today — free of charge!
Read MoreIf you use Facebook Pixel for reporting your visitors actions, it can be extended to also show QualifiedChat initial Chats, and subsequent Leads from those Chats.
Read MoreQualifiedChat can integrate directly with Facebook via Facebook Messenger. Visitors to your Facebook business page or news feed advertising can now chat with our live agents 24/7, instead of you having to monitor your Facebook messages. Once the visitor has initiated a Messenger chat with our agents, it is handled as a normal lead.
Please Note: This information is only relevant for existing QualifiedChat clients; please contact Facebook support if you have questions regarding your specific requirements.
Read More
Potential clients are visiting your website 24 hours a day, 7 days a week. QualifiedChat allows you to engage them, even when your team is not available – we cover after hours and weekends on your behalf. This allows you to increase staffing without increasing staff.
This is especially important if you have marketing campaigns that are sending traffic to your website. Don’t let unanswered visits waste your money. Our live agents answer every chat politely and professionally, regardless of the hour. Get your money’s worth from your advertising! Sales leads captured by our live agents can be entered directly into your CRM, or emailed to your team, ready for answering on the next business day.
Learn more about how QualifiedChat can help you after hours and weekends.
Read MoreIf you are running multiple inbound marketing campaigns, QualifiedChat allows you to tag each campaign, and have the information passed along with the sales lead.
For example, if you are advertising on LinkedIn, you could direct traffic from that campaign to a specific landing page on your website. This page would then have QualifiedChat tag information added to it. When the visitor initiated a chat with one of our live agents, and the agent successfully gathered a sales lead, it would then include the fact that the visitor came from LinkedIn.
Read MoreQualifiedChat integrates with Google Analytics, allowing you to track both initiated Chats and then subsequent Leads from within the Conversions section of Analytics. You can also track if the visitor came to your website via Google Ads.
Read More
Don’t spend a penny more without talking to us!
Is your business advertising heavily with Google Ads? Do you have a significant Pay-Per-Click (PPC) online advertising budget? If the answer is yes, you need to talk with us.
Google Ads is a very effective way to get traffic to your website, right at the moment a visitor is looking for what you offer. But that is only part of the story. Once the visitor is on your website, the challenge is converting them into a sales lead.
Read More
To activate chat on your website, a small snippet of JavaScript code needs to be installed on every page.
After your account has been provisioned, your QualifiedChat customer care manager will email you a custom code snippet. Send the snippet to your web developer, or if you have access, you can install it yourself. The snippet will look similar to:
<script src="//qualifiedchat.net/scripts/invitation.ashx?company=CompanyID" async></script>Read More
Enhance your landing pages and help improve visitor conversion by embedding 24/7 live chat agents directly into the “Call to Action” elements on your website.
QualifiedChat has code snippets that allow you to bypass the general Chat Invitation window (that you see appearing in the bottom right of this page), and replace it with specific graphic, button and text links.
The most common use for this would be a graphic element that highlights what you would like the visitor to do. In the example shown here, the image is compelling the visitor to click and talk with a live agent.
Read More
Now that you have made the important decision to add live chat to your business website, you want to incorporate the best practices so that you can attract web surfers and turn them into clients.
Current clients who have their questions answered promptly and appreciate your live chat feature are more likely to refer their family and friends to you.
In order to make your chat program a success, there are some definite dos and don’ts recommended by those who have experimented with the feature.
Read More