The trouble with the online experience for many practices is prospective patients don’t feel a connection with their practice – and they move on. Rather than watch potential patients click-away, today’s medical professionals are including live chat service so that prospects are welcomed and engaged in real time (versus leaving the website).Read More
Now that you have made the important decision to add live chat to your business website, you want to incorporate the best practices so that you can attract web surfers and turn them into clients.
Current clients who have their questions answered promptly and appreciate your live chat feature are more likely to refer their family and friends to you.
In order to make your chat program a success, there are some definite dos and don’ts recommended by those who have experimented with the feature.Read More
Along with the advances in technology, the demand for instant information has increased. Customers are no longer satisfied with sending their questions through emails and waiting for the answer. They are tired of calling businesses only to be put on hold while being told by a recording, “Your call is important to us. Please stay on the line.” When it is available, clients are now using live chat for quicker and more satisfying customer service results.Read More
To paraphrase the famous statement, "To be, or not to be," uttered by Hamlet, a character in Shakespeare’s play of the same name, business and professional practice owners are faced with the question: "To chat, or not to chat." There are pros and cons and the only one who can make the ultimate decision is you. Even though most chat companies provide you a free trial period, in order to make that time effective and learn the most about whether chat is for you in the long-term, ask yourself some questions about what doing it right means to you and your unique business situation.Read More
Visit Google and search for "Chat is a Game Changer" and you will get more than 17 million hits. Why is that? The answer is easy: Because chat is a game changer!
Businesses, whether retail stores or professional practices, are finding the addition of live chat to their website is a game changer in that customers and clients are more satisfied and appreciate the personal and prompt service. Not only do they keep coming back, they refer their friends and acquaintances to you to use your services. There are several ways in which live chat is a "game changer" for the way in which business is now being conducted.Read More
American Express recently published the results of a survey* confirming that nearly 40 percent of consumers believe the companies they deal with do not meet their customer service needs. Only five percent say they have experienced customer service that exceeds their expectations. Good customer service drives business with more than two-thirds of those surveyed saying they spent more money with companies that provide good customer service than they would have spent otherwise.Read More
Shortly after a visitor lands on your website, a QualifiedChat dialog box appears in the lower right corner, inviting the visitor to engage in a chat. The dialog box is unobtrusive and does not diminish from the user experience of your site. The visitor can ignore the dialog box, close it, or accept and chat with our live operators – 24 hours a day, 7 days a week.Read More
- You claim a 35% increase in leads – how is this possible?
- I'm not convinced chat will work for me – can I test it first?
- I already have chat on my website. How are you different?
- How do you define what a sales lead is?
- What if I don't feel a particular chat is a sales lead?
- What does it cost to setup a QualifiedChat account?
What We Do
We turn your web visitors into clients with a chat. We connect with prospects on a personal level and immediately make them feel at ease. We chat for businesses all day – every day. It's what we do. Read More